Privacy Policy

How Delphic Labs collects, uses, and protects personal data when you visit delphiclabs.ai or interact with us.

— 01Who we are

This Privacy Policy is issued by Delphic Labs ("Delphic Labs", "we", "us", "our"). Delphic Labs is currently operated by Zeno Ebeling, an individual based in the United Kingdom, with incorporation as a limited entity in progress. References below to "the Company" mean this operator and any successor entity to which the business is transferred.

For the purposes of the UK GDPR, the Data Protection Act 2018, and (where applicable) the EU GDPR, the Company is the data controller for personal data processed in connection with this website.

Contact for privacy matters: privacy@delphiclabs.ai.

— 02Scope of this Policy

This Policy covers personal data processed when you:

• visit delphiclabs.ai or any subdomain;
• click an outbound link from the website (such as the Calendly booking link), in which case the receiving service operates under its own privacy notice;
• contact us by email, phone, or via a form linked from the website;
• book a demo, request information, or otherwise interact with us in a commercial pre-sales context.

Use of any Delphic Labs product offered under a separate commercial agreement is governed by the privacy provisions of that agreement, not this Policy.

— 03Personal data we collect

A. Data collected passively when you visit the site

When you load any page on delphiclabs.ai, our hosting provider (Vercel Inc.) and the third-party services listed in Section 5 receive technical information from your browser, including:

• your IP address;
• browser type, version, and language;
• operating system and device type;
• the page requested, referring URL, and date/time of the request;
• basic performance and routing metadata.

We do not set first-party analytics cookies, advertising cookies, or any tracking pixels on this website. We do not run Google Analytics, Meta Pixel, or any comparable tracker.

B. Data you provide actively

If you book a demo through our Calendly link, you provide Calendly (and through Calendly, us): your name, email address, time zone, requested time, and any information you choose to add in the booking notes. If you email us, we receive the contents of your message, your email address, and any signature data you include.

— 04Why we use it and our legal basis

Under UK GDPR Article 6 (and, where applicable, EU GDPR Article 6), we rely on the following legal bases:

— 05Third-party services and recipients

We rely on the following third parties to operate the website. Each receives the personal data listed below in order to provide its service. We do not sell personal data to any party.

We do not use these services to profile visitors, target advertising, or build behavioural profiles. We are working to self-host third-party assets (fonts, libraries) on delphiclabs.ai to minimise data transfer to third parties.

— 06International transfers

Several services listed in Section 5 are based in the United States or operate globally. Where personal data is transferred outside the United Kingdom or European Economic Area, we rely on the following safeguards:

• EU–US Data Privacy Framework and the UK Extension for recipients that are self-certified (Vercel, Google LLC, Cloudflare, Calendly);
• Standard Contractual Clauses (SCCs) and the UK International Data Transfer Addendum as a fallback where the DPF is not applicable or is invalidated.

You may request a copy of the applicable safeguards by contacting privacy@delphiclabs.ai.

— 07Cookies and similar technologies

The website does not set any first-party cookies. When you load the site, however, your browser sends requests to third-party hosts (listed in Section 5) which may set cookies of their own or store data on your device. We treat any such storage or access strictly in line with the UK Privacy and Electronic Communications Regulations (PECR), as amended by the Data (Use and Access) Act 2025, and the EU ePrivacy Directive.

If, in future, we introduce analytics, marketing, or other non-essential cookies, we will display a consent banner that allows you to accept or reject those cookies before any non-essential storage or access occurs.

— 08Retention

• Server logs: typically retained by Vercel for up to 30 days for operational and security purposes.
• Demo bookings and email correspondence: retained for up to 24 months from last contact, then deleted, unless a longer retention period is required by law or by an active commercial relationship.
• Records required for legal/tax compliance: retained for the period required by the applicable law (typically 6 years in the UK).

— 09Your rights

UK and EU data subjects

Under the UK GDPR and the EU GDPR you have the right to:

• access the personal data we hold about you;
• request rectification of inaccurate or incomplete data;
• request erasure ("right to be forgotten");
• request restriction of processing;
• object to processing carried out on the basis of legitimate interests, including direct marketing;
• request data portability;
• withdraw consent at any time where consent is the basis for processing (without affecting the lawfulness of prior processing); and
• lodge a complaint with the Information Commissioner's Office (UK) at ico.org.uk or your local supervisory authority in the EU.

To exercise these rights, email privacy@delphiclabs.ai. We will respond within one month, with a possible extension of up to two further months for complex requests.

California and other US-state residents

Most US state privacy laws apply only to businesses above certain revenue or data-volume thresholds, which we do not currently meet. To the extent the California CCPA/CPRA — or a comparable law such as the Virginia VCDPA, Colorado CPA, Connecticut CTDPA, or Texas TDPSA — applies to us, you have the rights to know what personal information we collect, to delete or correct it, to opt out of any sale or sharing, and to non-discrimination for exercising those rights.

We do not sell your personal information, and we do not share it for cross-context behavioural advertising, and we do not use sensitive personal information for purposes other than operating the website. To exercise any applicable right, email privacy@delphiclabs.ai.

— 10Children

The website and any Delphic Labs services are directed at business users aged 18 or over. We do not knowingly collect personal data from anyone under 18. If you believe a child has provided personal data to us, please contact privacy@delphiclabs.ai and we will delete it.

— 11Automated decision-making

We do not use personal data collected through this website to make decisions based solely on automated processing that produce legal or similarly significant effects on visitors. Delphic Labs' commercial product produces probabilistic forecasts about geopolitical events; those forecasts concern states, institutions, and macro variables, not natural persons, and are intended to inform — not replace — human professional judgement.

— 12Security

We use technical and organisational measures appropriate to the nature of the personal data we hold, including TLS for all site traffic, access controls on email and scheduling tools, and prompt patching of dependencies. No internet-connected service is perfectly secure; if you suspect unauthorised access to your data, please contact privacy@delphiclabs.ai without delay.

— 13EU representative

We currently consider that, to the extent the EU GDPR applies to our processing at all, our limited and occasional processing of EEA data falls within the exemption in Article 27(2), so no EU representative is presently required. If and to the extent Article 27 does apply, we will appoint an EU representative and update this Section with their contact details. In the meantime, requests from EEA data subjects should be sent to privacy@delphiclabs.ai and we will respond promptly.

— 14Complaints

If you have a complaint about how we handle your personal data, you can raise it with us at any time by emailing privacy@delphiclabs.ai with "Data complaint" in the subject line. In line with our complaints-handling duty under the Data (Use and Access) Act 2025, we will acknowledge your complaint within 30 days of receipt and respond substantively without undue delay.

You also have the right to complain directly to the UK Information Commissioner's Office (ico.org.uk) or, if you are in the EEA, to your local data-protection supervisory authority — though we would appreciate the opportunity to resolve your concerns first.

— 15Changes to this Policy

We may update this Policy from time to time. Material changes will be communicated by updating the "Last updated" date at the top of this page and, where appropriate, by a prominent notice on the website. Your continued use of the site following such changes constitutes acceptance of the updated Policy.

— 16Contact

Questions, requests, and complaints about this Policy or our processing of personal data should be sent to privacy@delphiclabs.ai.

Terms of Use

The rules that govern your use of the delphiclabs.ai website. Please read them carefully before using the site or contacting us through it.

— 01Acceptance and scope

These Terms of Use ("Terms") form a binding agreement between you and Delphic Labs ("Delphic Labs", "we", "us", "our"), currently operated by Zeno Ebeling, an individual based in the United Kingdom, with incorporation as a limited entity in progress. References to "the Company" mean this operator and any successor entity to which the business is transferred.

By accessing or using the website at delphiclabs.ai ("the Site"), or by requesting a demo, sending us a message, or otherwise engaging with us through the Site, you agree to these Terms. If you do not agree, do not use the Site.

These Terms govern your use of the Site only. Use of any commercial Delphic Labs product, service, or platform is governed by a separate written commercial agreement (Master Services Agreement or equivalent). Nothing on the Site constitutes an offer to enter into such an agreement.

— 02Eligibility

By using the Site you represent and warrant that:

• you are at least 18 years of age and have legal capacity to enter into binding agreements;
• if you are using the Site on behalf of an organisation, you have authority to bind that organisation to these Terms;
• you are not located in, organised under the laws of, ordinarily resident in, or accessing the Site on behalf of a person in any jurisdiction subject to comprehensive trade or financial sanctions imposed by the United Kingdom, the European Union, or the United States; and
• you are not a Designated Person on the UK OFSI Consolidated List, the EU Consolidated Financial Sanctions List, or the U.S. OFAC Specially Designated Nationals or Blocked Persons list.

— 03Permitted use and restrictions

We grant you a limited, non-exclusive, revocable, non-transferable licence to access and view the Site for your personal or internal business evaluation purposes. You must not:

• copy, reproduce, distribute, publicly display, or create derivative works from any part of the Site, except as expressly permitted by these Terms;
• scrape, crawl, harvest, or otherwise extract content from the Site by automated means, except for indexing by general-purpose public search engines that obey our robots directives;
• use the Site, any sample outputs, or any content extracted from it to train, fine-tune, evaluate, or develop any machine-learning model or competing service;
• reverse engineer, decompile, or attempt to derive the source code, models, methodology, or trade secrets underlying the Site or any Delphic Labs product;
• circumvent any access controls, rate limits, or security measures;
• introduce malware or any code intended to disrupt, damage, or gain unauthorised access to the Site or its users;
• use the Site for any unlawful purpose, including market manipulation, harassment, or the production of disinformation; or
• misrepresent your identity or affiliation when contacting us through the Site.

— 04AI-generated and probabilistic content

Delphic Labs builds AI-driven geopolitical risk simulation technology. Content on the Site (including sample scenarios, benchmark visualisations, and case studies) may describe, summarise, or include outputs produced wholly or in part by AI systems.

Where required by applicable law (including Article 50 of Regulation (EU) 2024/1689, the EU AI Act), AI-generated or AI-manipulated content on the Site will be labelled or otherwise disclosed as such.

— 05No professional, investment, or other regulated advice

The Site, and any information, sample output, scenario, or commentary presented on it, are provided for informational and research purposes only. Nothing on the Site constitutes:

• a financial promotion, recommendation, solicitation, or offer to buy, sell, or hold any security, derivative, fund, currency, commodity, or other financial instrument;
• investment, tax, legal, accounting, security, defence, or other professional advice; or
• a representation that any past or hypothetical scenario, simulation, or probability is indicative of any actual future event or outcome.

Delphic Labs is not authorised or regulated by the UK Financial Conduct Authority, the U.S. Securities and Exchange Commission, or any other financial-services regulator, and is not registered as an investment adviser under the U.S. Investment Advisers Act of 1940 or any equivalent regime. You must consult appropriately authorised professional advisers before making any decision that may have financial, legal, security, or other material consequences.

— 06Intellectual property

The Site and all content on it — including text, graphics, logos, video, code, methodology descriptions, sample scenarios, and the look-and-feel — are owned by Delphic Labs or its licensors and are protected by copyright, trademark, and other intellectual-property laws. "Delphic Labs" and any associated logos are trademarks of the operator. No rights are granted to you other than those expressly stated in these Terms.

Third-party trademarks displayed on the Site (including university and corporate logos in the team/founders strip) remain the property of their respective owners and are used for identification or descriptive purposes only. Their inclusion does not imply any endorsement of, or partnership with, Delphic Labs unless expressly stated.

— 07Third-party links and services

The Site links to third-party services, including Calendly for demo scheduling and external email services for correspondence. We are not responsible for the content, availability, security, or privacy practices of any third-party service, and your use of them is governed by their own terms and privacy notices.

— 08Sanctions, export controls, and acceptable use

You agree to comply with all applicable trade, sanctions, and export-control laws (including the UK Export Control Order 2008, the UK Sanctions and Anti-Money Laundering Act 2018 and related regulations, the EU dual-use regime under Regulation (EU) 2021/821, and the U.S. Export Administration Regulations and OFAC sanctions programmes) in your use of the Site, in any communications with us, and in any subsequent use of any Delphic Labs product.

You must not access, use, or share the Site or any information obtained through it in any manner that would cause Delphic Labs to violate, or become subject to investigation under, any such law. You will indemnify Delphic Labs against any loss, claim, fine, or liability arising from your breach of this Section.

We may suspend or terminate your access to the Site immediately and without notice on reasonable suspicion of a breach of this Section.

— 09No warranty

The Site is provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, to the maximum extent permitted by law. We do not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components, and we do not warrant that any information on the Site is accurate, complete, current, or reliable.

— 10Limitation of liability

To the maximum extent permitted by law:

• we will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for loss of profits, revenues, business, anticipated savings, goodwill, data, or opportunity, in each case arising out of or in connection with your use of the Site, even if we have been advised of the possibility of such loss;
• our aggregate liability to you for any and all claims arising out of or in connection with your use of the Site is limited to one hundred pounds sterling (£100).

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, liability for fraud or fraudulent misrepresentation, or any other liability that the Unfair Contract Terms Act 1977 (or its equivalent in your jurisdiction) does not permit to be excluded.

The above limits apply to liability arising from the Site only. Liability arising under any separate Delphic Labs commercial agreement is governed by that agreement.

— 11Indemnity

You will indemnify and hold harmless Delphic Labs and its officers, employees, contractors, and successors from and against any claim, loss, liability, damage, cost, or expense (including reasonable legal fees) arising out of or in connection with: (i) your breach of these Terms; (ii) your violation of any law in your use of the Site; or (iii) your infringement of any third-party right through your use of the Site.

— 12Privacy

Our processing of personal data in connection with the Site is governed by our Privacy Policy, which is incorporated into these Terms by reference.

— 13Changes to the Site and these Terms

We may modify or discontinue the Site (or any part of it) at any time, with or without notice. We may also revise these Terms from time to time; the current version is the one in effect on the date of your visit, identified by the "Effective" date at the top of this page. Material changes will be highlighted on the Site. Your continued use of the Site after a change constitutes acceptance of the revised Terms.

— 14Governing law and jurisdiction

These Terms and any non-contractual obligation arising out of or in connection with them are governed by the laws of England and Wales. You and we agree to the exclusive jurisdiction of the courts of England in respect of any dispute, save that we may seek injunctive or other equitable relief in any court of competent jurisdiction.

If Delphic Labs is later incorporated as a Delaware C-corporation, we may upon notice novate these Terms (or migrate to a Delaware-governed equivalent) in connection with that restructuring, with appropriate continuity of rights and obligations.

— 15Miscellaneous

• Severability. If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.
• No waiver. Failure to enforce any provision is not a waiver of our right to enforce it later.
• Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganisation, or sale of assets (including the planned Delaware incorporation), or to a successor entity.
• Entire agreement. These Terms (together with the Privacy Policy and any separate written commercial agreement) constitute the entire agreement between you and Delphic Labs concerning the Site.
• Third-party rights. A person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any of them.

— 16Contact

Questions about these Terms, or general enquiries, should be sent to contact@delphiclabs.ai. Questions about privacy should be sent to privacy@delphiclabs.ai.